Can not run card as credit

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6 comments

  • Official comment
    Jeff

    Hi John - the ability to bypass the pin is something that can be set by each merchant. So sounds like this merchant isn't supporting it. So, the best thing to do when this happens may be to ask them if you can do it. If you can ask them at the location you tried we'd love to hear back.

    Thanks!

  • Angie Watson

    To Ramsey staff - I know Visa debit transactions are protected under the same rule as Visa credit. Is it not the same with this, being MasterCard Debit?

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  • Angie Watson

    I just checked the app and it does have the MasterCard benefits listed under “Account” - “Gazelle MC Guide to Benefits”. You can check this out and see if that has the protection you’re looking for.

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  • John Higgins

    Thanks for pointing that out, I had not realized that was different than the other things I had read. Looks like Mastercard will cover as long as the card is used.
    I still don't know why I can't run the card as credit, unless it is an issue with MC. My old debit card was Visa and was able to run as credit at the same stores that the MC can't. I wonder if anybody else has noticed this.

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  • Joshua

    John Higgins have you tried running credit at other merchants or asked the original merchant? We would love to know. We have tested our running the card as credit and have not bumped into any major issues, that we know of. As Jeff explained earlier it does come down to whether the merchants permits it. 

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  • John Higgins

    I have tried at 3 different places - Food Lion, Walmart, and Sheetz gas. At all 3 places, I selected credit as the transaction type, and tried to bypass the PIN. In each case, the machine beeped and did not progress to run the card, needing me to enter the PIN in order to do it. I have not tried asking the merchants, but as mentioned, I had run a VISA debit card as credit at the location about a week beforehand.

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